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Peer reviewedGavioli, Laura – Discourse Processes, 1995
Analyzes patterns of laughter in bookshop service encounters in England and Italy. Finds that in the English corpus, laughter is recurrently turn-initial, anticipating an account by the assistant in the same turn, whereas in the Italian corpus it is recurrently turn-final, leaving to the customer the possibility of eliciting an account and/or an…
Descriptors: Communication Research, Cultural Differences, Discourse Analysis, Foreign Countries
