At first glance, education provided over the Internet appears to be an improvement over that provided face to face. For busy adults juggling careers, courses and family obligations, learning via a Web site looks more convenient than attending classes face to face. Web-based courses are also reputed to educate better. Equity is another…

This paper reports on a study undertaken to analyse learner participation in an online teaching-learning environment in the distance education program of the University of the West Indies. In outlining the context of the study, special emphasis was placed on the role of the course coordinator and the site-based technician in facilitating…