This article outlines a collaborative study between higher education institutions in Australia, which qualitatively explored the online learning experience for undergraduate and postgraduate students. The project adopted a narrative inquiry approach and encouraged students to "story" their experiences of this virtual environment,…

This paper argues that identity may be key to understanding why social presence has been considered so important to successful learning experiences. A qualitative case study of 10 students and 4 tutors in an online postgraduate education program was conducted. The research applied the work of Goffman to explain the relationship between social…

More and more educational institutions are moving towards online distance learning. Although asynchronous online learning overcomes the constraints of time, place and pace, online distance learners feel isolated due to the lack of real-time communications. One possible solution for overcoming this sense of isolation is regulating student online…

Autonomy in language learning does not simply equate with independence, as language learning is a social activity that requires interaction with others. This also applies just as much to distance language learners, who need to reconcile independent language learning and interdependence with others. This article draws on findings from 43 mid-course…

Our universities are becoming increasingly diverse at the same time as online asynchronous discussions (OADs) are emerging as the most important forum for computer mediated communication (CMC) in distance education. But there is shortage of studies that explore how graduate students from different ethnic, linguistic and cultural backgrounds use…

This article considers the uses and non-uses of digital technology by international distance learners. It draws upon data from in-depth interviews with 60 learners from around the world following distance education degree courses provided by a large UK federal university. The article focuses firstly on learners' descriptions of technology's role…

Like many universities worldwide, the University of Cape Town (UCT) in South Africa has joined the open educational resources (OER) movement, making a selection of teaching and learning materials available through its OER directory, UCT OpenContent. However, persuading and then supporting busy academics to share their teaching materials as OER…

To improve student retention in distance education, Simpson suggested in 2003 that institutions analyse their own retention characteristics and "spot the leaks." In 2008 the Centre for Distance Learning at Laidlaw College, New Zealand, employed two part-time academic support coordinators in an effort to improve student retention and…

This article reports on key aspects of a theory generative study into social presence in text-based online learning environments. The focus of the article is the nature of social presence as experienced by online learners in those environments. Employing a collective case study design, the study accessed online learners' experience-based heuristic…

This article reports a grounded theory study of the moderation of asynchronous online discussions, to explore the processes by which tutors in higher education decide when and how to moderate. It aims to construct a theory of e-moderation based on some key factors which appear to influence e-moderation. It discusses previous research on the…

A key component of conventional distance education organizations has been the network of local study centres, set up to serve as a bridge between students and the educational organization. With the capacity of information and communication technologies (ICTs) to enable direct contact between the educational institution and its dispersed students,…

Seven in-employment postgraduate Master's level students in an e-learning unit participated in this research, designed to identify tensions between participation in a community of learning that was part of their studies, and participation in the communities of practice that they were engaged in at their workplaces. It was hypothesised that…

Recent research on online learning has explored the dense fabric of social presence giving us a better understanding of the rhythms of the teaching-learning exchange. Quantitative studies, especially, have concluded with calls for deeper, more intensive explorations into what happens in online learning environments (Rourke, Anderson, Garrison, &…

The purpose of this study is to describe forum participation of international graduate students who speak English as a foreign language in two Web-based graduate courses. Research questions focused around how linguistic and cultural differences impact nonnative speaking international students' perception of classroom participation, what effect…