Monitoring the learning process in computer supported collaborative learning (CSCL) environments is a key element for supporting the efficacy of tutor actions. This article proposes an approach for analysing learning processes in a CSCL environment to support tutors in their monitoring tasks. The approach entails tracking the interactions within…

The purpose of this study was to develop guiding principles to encourage higher levels of teaching and learning in Web-based distance education. The research framework used Zetterberg's (1962) model for change. Data from semi-structured interviews with university instructors who had experience in teaching Web-based distance education courses, a…