Challenges some deep-rooted assumptions about the nature of library service by emphasizing a radically different approach to the idea of information. In this view, information is seen as part of a communication model that focuses on the individuality of the user and the context of his information needs. (JD)

Discusses three conceptual approaches to the measurement of library use: use, users, and uses. For each of these approaches, units of measure involved conceptual strengths and limitations, and methods of measurement are presented. Two tables of data are included. (Author/JD)

In order to utilize cable, libraries will be dealing with an entirely new clientele. The present knowledge libraries have about their users is not sufficient to extrapolate to the new clientele, so needs must be identified. (Other conference materials are LI 503071-503074 and 503076 through 503084.) (Author/SJ)

Presents a framework for measuring the value of information from three perspectives--the reader of information, the organization or funder, and society--which is based on use studies of the Energy Data Base by Department of Energy researchers. (CLB)