This paper discusses some of the more recent major user studies and examines their methods, findings, and conclusions. The appendix includes a brief bibliography of bibliographies of user studies. (Author/MF)

Challenges some deep-rooted assumptions about the nature of library service by emphasizing a radically different approach to the idea of information. In this view, information is seen as part of a communication model that focuses on the individuality of the user and the context of his information needs. (JD)

The main concern is with identifying exemplar user need studies and discussing the possible value of their methodology for a broader range of library services. (Author/MF)

If the information capacity or the diversity of products of any system is to be increased, the attitudes of the users must be considered or they may simply not use the system, and turn to more personal means of communication for their information. (Author)

This paper examines the elements of user studies and presents them as unified concepts within a model of information-seeking behavior. Definitions of information-seeking behavior, information needs, information gathering, information giving, and source preference are discussed. Thirty-two references are cited. (EJS)