Illinois Wesleyan University created the Trust the Wisdom in Student Teams (TWIST) project to develop student teams into essential components of IT support. This article explains how and why to apply the TWIST concepts. When deciding if a student team is a good choice, to meet a particular institution's IT support requirements, several things need…

Distance education as a stand-alone approach has grown tremendously in the past 10 years. The other form of distance education, often called hybrid, supplements traditional classroom instruction with online resources. The instructors deliver classroom lectures, but homework, assignments, and supplemental material may be retrieved online.…

In spring 2003, the Distance Education Network (DEN), Viterbi School of Engineering at the University of Southern California (USC), had 860 students and more than 1,000 enrollments in 70 courses toward 10 different degrees. Typically, for assignments in engineering courses, professors require students to show how their answers are derived so that…

Over the past decade, many colleges and universities have invested heavily in information technology in the belief that it would enhance learning and enrich the student experience. Several recent high-profile reports and articles, however, argue that most investments in technology have not paid off. Part of the reason for this pattern of failed…

Complementing the need to leverage resources is the academic community's role in providing both academic and workplace learning opportunities and financial assistance to students--who traditionally work part-time, receive lower salaries, and generate fewer overhead costs than their full-time staff counterparts. It is not surprising, therefore,…