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Direct linkBsharat, Marwan; Ibrahim, Othman – Education and Information Technologies, 2020
Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are reviewed of researches done in this field are…
Descriptors: Information Technology, Computer Software, Higher Education, Administrator Attitudes
