This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

The paper aims to bring out the problems and prospects of the professional development opportunities of academic library professionals in the Universities in Kerala. The study is a part of research undertaken to survey the professional development activities and educational needs of library professionals in the major Universities of Kerala in the…

This paper aims to investigate the current XML-related courses available in 96 LIS schools in South East Asia and Taiwan's 9 LIS schools. Also, this study investigates the linkage of library school graduates in Taiwan who took different levels of XML-related education (that is XML arranged as an individual course or XML arranged as a section unit…

The paper intends to shed light on the predicament faced by many Filipino. Librarians: the lack of local institutions offering a library and information science (LIS) postgraduate degree. The paper aims to reveal the state of Philippine LIS postgraduate education by considering the number of librarians who have pursued and are still pursuing…

Wikis are a supporting tool for pupils' learning and collaboration. Tasks such as cooperative authoring, joined workbooks creation, document review, group assignments, reflection notes and others have been tried out using wikis as a facilitating tool [1]. However, few studies have reported how students actually perceive some well-claimed benefits.…

The present paper discusses results of a study which aimed to explore the knowledge and use of Web 2.0 technologies by LIS academics in Iran and to explore the challenges they face for using these technologies. The research method was explorative and empirical. Data was collected through a web-based survey questionnaire containing both open and…

This article reports on a piece of research conducted as part of an undergraduate dissertation, to identify student opinions on collaboration and perceived advantages, disadvantages and barriers to knowledge sharing. Collaborative behaviour is investigated and analysed, including the use of two specific online tools. Research is conducted through…

This survey of 124 special librarians suggests that library schools should emphasize a well-rounded curriculum to prepare students to function effectively in any professional position, rather than to train them for specific positions. The questionnaire used focuses on educational experience, and is appended. (Author/LRW)

Describes results of a survey of library and information studies programs in the United Kingdom that was conducted to determine what courses included information on patents. Teaching methods are discussed, the use of British Library publications is explored, and program changes are discussed. The survey questionnaire is appended. (two references)…

Presents findings of a survey which gathered information on criteria applied by British employers in the library and information science sector when appointing staff and seeks to establish the relative importance of various educational qualifications and other characteristics such as personality, age, and work experience. The survey questionnaire…