Discussion of the use of Total Quality Management (TQM) assessment tools in educational settings highlights and gives examples of fishbone diagrams, or cause and effect charts; Pareto diagrams; control charts; histograms and check sheets; scatter diagrams; and flowcharts. Variation and quality are discussed in terms of continuous process…

Discusses job aids as a method to improve human performance by replacing the requirement for a specific skill or knowledge. Types of job aids are described, the role of job aids in training is explained, job aid design is examined, and benefits of job aids are discussed. (10 references) (LRW)

A workable solution to the problem of how to test out an interactive video program before paying for videotape production and editing involves creating a videotape template of the computer program's flowchart to reproduce the actual interactive experience and thus check for program accuracy. (MBR)

Proposes that Gagne's nine events of instruction be incorporated into the systematic design of computer assisted instruction (CAI) for microcomputers and describes the nine events in relation to five different kinds of learning outcomes which occur frequently in CAI. Seven references are cited. (MER)

Describes generativity theory based on the probabilities of many behaviors that are in competition and considers its effect on creativity. Topics discussed include previous and current generativity research, including behavior charts and frequency profiles; computer simulations; skills that improve generative processes; and creativity training in…

Discussion of practicing academic skills focuses on a program at the Ben Bronz Academy (Connecticut) for learning-disabled students that uses Precision Teaching and fluency practice via computers. Highlights include fluency and academic performance; knowledge of progress, including charts of student progress; and suggestions for further research.…

Explores the development of the systems architecture designed to meet problems identified by an evaluation of management information systems in Minnesota elementary, secondary, and vocational (ESV) education. Now a component of the long-range state plan for ESV information systems, the architecture integrates hardware, application systems, and…

Describes how a system approach, often used in instructional systems design, was applied to the solution of a societal problem, i.e., how to enable small communities with limited resources to carry out successful substance abuse prevention programs involving training and education. Needs assessment is discussed and curriculum design is described.…