Discusses issues involved in the evaluation of hypertext computer software, including implementation considerations, documentation and packaging, control of instruction by learners, navigation aids for readers, linking mechanisms in hypertext applications, and curriculum development and classroom management considerations. A checklist summarizing…

To determine whether online training courses are effective, companies should evaluate training software when considering its purchase or development. Author describes the development and use of an instrument for evaluating online courses created by AT&T's Network Operations Education and Training organization. Also includes the On-Line…