Discusses problems in the use of performance support systems in higher education. The following issues are addressed (1) development, including software development, collaboration with users, and instructor skills; (2) access, including physical environment limitations; (3) training for students and faculty; (4) student resistance; (5) teaching…

Examines some of the problems that must be solved before the Internet can realize its educational potential, including access that is educationally beneficial; hardware and software availability; charges for Internet access; technical and curriculum support; lack of coherent structure, stability, and documentation; censorship; and quality control.…