Ten working guidelines for use in developing educational software programs present standards evolved by one courseware producer for program content, learner motivation, the learning environment, educational objectives, field testing, learner control of the learning experience, monitoring and reviewing learner's activities, documentation, accuracy…

Describes the design, development, and evaluation of an electronic mail system, the Instructional Support Network, for use in continuing education correspondence courses at the U.S. Naval Postgraduate School. Computer networks are discussed, hardware and software are described, and problems with the system are considered. (16 references) (LRW)