Increasingly, "research" is not being conducted in a separate group in an organization; rather, it is being integrated into the fabric of the organization. Google recently described such an integrated, "hybrid" model of software research that is characterized by cycles of short duration and small-scope activity that is ongoing…

Discusses artificial intelligence, robotics, natural language processing, and expert or knowledge-based systems research; examines two large expert systems, MYCIN and XCON; and reviews the resources required to build large expert systems and affordable smaller systems (intelligent job aids) for training. Expert system vendors and products are…