The problem of human-computer interface design was brought to the foreground with the emergence of the personal computer, the increasing complexity of electronic systems, and the need to accommodate the human operator in these systems. With each new technological generation discovering the interface design problems of its own technologies, initial…

Presents the story of one graduate student's experience in an advanced instructional-design class at San Diego State University. The class places students with real clients for a semester of instructional design and technology-consulting work. Author offers students encouragement to learn about the softer side of educational-technology consulting.…