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| Educational Technology | 2 |
Author
| Kaufman, Roger | 1 |
| Magennis, Jo P. | 1 |
Publication Type
| Journal Articles | 2 |
| Opinion Papers | 2 |
| Reports - Descriptive | 2 |
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| Florida | 1 |
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Magennis, Jo P. – Educational Technology, 1995
Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)
Descriptors: Awards, Improvement Programs, Industrial Training, Quality Control
Kaufman, Roger – Educational Technology, 1996
Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)
Descriptors: Criticism, Improvement Programs, Mission Statements, Organizational Change
