Describes the use of DVI (Digital Video Interactive) multimedia training systems at Bethlehem Steel. Benefits of multimedia-based training, employee acceptance, advantages of DVI technology, and a recent project using this technology are discussed. A list of seven suggested readings is included. (MES)

Discussion of computer-based simulations focuses on the development of a coaching agent as an alternative to traditional feedback for a multimedia simulation that will help change training from traditional instructor-led courses to learn-by-doing simulations for point-of-need training. The limitations of traditional feedback are examined. (LRW)

Describes an interactive multimedia Business Practices Course, developed to help reengineer point-of-need training for professional development, in which the learner conducts a business review of a company's current operations and makes recommendations to improve productivity and increase customer satisfaction. (six references) (LRW)

Discussion of growing diversity in learners' language and communication skills and increasing use of video in instruction focuses on the use of captioning in instructional video and the implications for educational and industrial training. Federal legislation that affects video courseware developers is reviewed, and the use of closed captioned…