Examines how the Veterans Benefits Administration (VBA) selected, funded, developed, and implemented a distributed technical training system which achieves return on investment documented via performance measurement and follow-on evaluation. VBA proposed using the instructional systems development process, integrated with other advances in…

Presents a model for instructional software design as a collaborative effort involving computer scientists and educators, which stresses the process of design through documentation. The documentation used to exchange information at each phase of the process is described, and the advantages of this model are discussed. (CLB)

Delineates the differences between simulators and training devices, and discusses the possibility of inadequate training when simulators are used as training devices. Guidelines for appropriate training device development using a behavioral learning approach are presented. (13 references) (CLB)