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Griffin, Steven L.; Beagles, Charles A. – Educational Technology, 2000
Examines how the Veterans Benefits Administration (VBA) selected, funded, developed, and implemented a distributed technical training system which achieves return on investment documented via performance measurement and follow-on evaluation. VBA proposed using the instructional systems development process, integrated with other advances in…
Descriptors: Instructional Development, Needs Assessment, Performance Technology, Systems Development