The status of educational technology research in a VUCA world is examined. The acronym, VUCA, stands for "Volatility" (rapidly changing contexts and conditions), "Uncertainty" (information missing that is critical to problem solving), "Complexity" (multiple factors difficult to categorize or control), and…

Discussion of performance analysis and improvement focuses on a performance system that is regulated by feedback from both internal and external sources. Discusses human performance technology (HPT), which focuses on the goals of the organizational structure; and explains the macrosystem, including metrics and standards; the microsystem; and…

Competency tests may be invalid because people have different kinds of problems. In addition, these tests do not measure the competency of people who solve problems in unorthodox ways. (LS)

Discusses three evolving paradigms for supporting learning and work performance: instructional design, performance support, and network systems. Describes an overall trend toward greater flexibility and empowerment, and shows how each paradigm reflects the technologies available at the time of its initial development. (AEF)