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| Performance Technology | 2 |
| Standards | 2 |
| Benchmarking | 1 |
| Comparative Analysis | 1 |
| Feedback | 1 |
| Organizational Objectives | 1 |
| Problem Solving | 1 |
| Specialization | 1 |
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| Educational Technology | 2 |
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| Journal Articles | 2 |
| Reports - Descriptive | 2 |
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Hummel, Paul A. – Educational Technology, 2003
Discusses quality improvement (QI) and how it can help human performance improvement (HPI). Compares QI and HPI and discusses focusing on products and services; focusing on the customer; using data more effectively; continuous improvement; benchmarking; establishing standards; specialization; and involving the clients. (LRW)
Descriptors: Benchmarking, Comparative Analysis, Performance Technology, Specialization
Schneider, Edward W. – Educational Technology, 2003
Discussion of performance analysis and improvement focuses on a performance system that is regulated by feedback from both internal and external sources. Discusses human performance technology (HPT), which focuses on the goals of the organizational structure; and explains the macrosystem, including metrics and standards; the microsystem; and…
Descriptors: Feedback, Organizational Objectives, Performance Technology, Problem Solving
