The problem of human-computer interface design was brought to the foreground with the emergence of the personal computer, the increasing complexity of electronic systems, and the need to accommodate the human operator in these systems. With each new technological generation discovering the interface design problems of its own technologies, initial…

Details myths that illustrate novice instructional designers' perspectives on usability sessions and their users. Then offers suggestions for integrating creativity and developing enhanced perspective-taking. Two tables list the myths and guidelines, and potential effects of usability-session guidelines on novice designers' myths are charted. (AEF)

Describes the design, development, and evaluation of an electronic mail system, the Instructional Support Network, for use in continuing education correspondence courses at the U.S. Naval Postgraduate School. Computer networks are discussed, hardware and software are described, and problems with the system are considered. (16 references) (LRW)