Describes tracking tools used by designers and users to evaluate the efficacy of hypermedia systems. Highlights include human-computer interaction research; tracking tools and user-centered design; and three examples from the Interactive Multimedia Group at Cornell University that illustrate uses of various tracking tools. (27 references) (LRW)

Discusses problems in the use of performance support systems in higher education. The following issues are addressed (1) development, including software development, collaboration with users, and instructor skills; (2) access, including physical environment limitations; (3) training for students and faculty; (4) student resistance; (5) teaching…

Examines how metacognitive theory can be integrated into the design of computer-based learning environments through the user interface. Highlights include interface design, metacognition and cognitive processes, using metaphors, user access to information, visual feedback, navigational tools, interaction styles, menus, and self-evaluation methods.…