Evidence suggests that experienced instructional designers often use heuristics and adapted models when engaged in the instructional design problem-solving process. This study used the Delphi technique to identify a core set of heuristics designers reported as being important to the success of the design process. The overarching purpose of the…

In this study, we explore the competencies required for a project manager to be effective in the workplace. We used a Web-based Delphi method to lead experienced project managers through an anonymous consensus-building process consisting of two rounds of surveys. The Round I analysis of 147 respondents, all with 20 or more years of project…

Describes a study that was conducted to identify the roles and competencies of distance education professionals within the United States and Canada based on a survey of approximately 100 distance educators. A competency model based on the results is presented and recommendations for future research are included. (Contains 68 references.) (LRW)