How should learner analytics and different media be used to optimize feedback to increase students' motivation and sense of learning community in online learning programs? This study was designed to examine the usage of feedback delivery methods (text only, video only, or both) and learner analytics (individual vs. class average) to answer the…

MOOCs support the global need of learning resources with large impact through online access and no geographical boundaries. However, pedagogical design limitations in MOOCs are known to result in passive role of the learner, lack of learner connect and engagement, limited interactivity with course content and peers, all of which result in low…