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Direct linkSmither, James W.; Walker, Alan G.; Yap, Michael K. T. – Educational and Psychological Measurement, 2004
In this study, 5,257employees provided upward feedback ratings for 759 target managers who had the option of having their subordinates rate them using a traditional paper-and-pencil (opscan) response mode or using the company's intranet. Preliminary analyses showed mean online ratings were more favorable than were mean paper-and-pencil ratings (d…
Descriptors: Feedback, Evaluation Methods, Measures (Individuals), Responses
