This article discusses the importance of measuring how students perceive quality of service in online higher education. The article also reviews the existing literature on measuring users' perceptions about quality in e-services. Even when there are a lot of articles on this matter, none of them focuses on e-learning services, so this paper tries…

In this article, we describe the current situation of virtual universities in Germany and pursue the question of whether innovation processes taking place throughout the entire higher education landscape. Our study shows that the integration of ICT [information and communication technologies] not only changes the medial characteristics of the…

Virtual University of Pakistan uses hybrid model of education to impart knowledge to the knowledge seeker/students. This model has three basic components namely, physical campuses, lectures broadcast through television network and the mentoring and tutoring of students through the internet. This paper highlights in detail the working of this model…