Describes the services offered by Maggie's Place, one of the first fully automated libraries in the world. Topics covered include the online catalog; automated technical processes; dial-up access for patrons; community information databases; and online access to U.S. and international library network services. (five references) (CLB)

Describes the activities of SURFnet BV, a research network that provides information and communication services in higher education and scientific or industrial research in The Netherlands. Topics discussed include standardization; user services, including electronic mail; costs of using SURFnet; user support services; and the role of libraries in…