This paper proposes solutions to technical, copyright, and financial problems of downloading (storage in machine-readable form at user's site as result of searches in machine-readable file held on vendor's computer). Challenges of downloading--establishing ground rules, new pricing structure, new sales possibilities--are discussed. Six references…

Discusses problems facing naive users of interactive information systems (IIS) that have been identified through classroom research. Impediments to successful use of IIS are students' inability to make use of non-text-based information sources and difficulty choosing appropriate search strategies. Mental models developed by users may provide clues…

Discusses the need for computer literacy for library staff. Computer applications in libraries and information centers are described; problems concerning computerization in libraries are discussed, including computer anxiety, differences in information retrieval methodologies, and user friendliness; and solutions to these problems are suggested,…

Describes the Book House, an interactive, multimedia online public access catalog (OPAC) developed in Denmark that uses icons, text, and animation. An alternative design model that addresses problems in OPACs is described; and database design, system navigation, use for fiction retrieval, and evaluation are discussed. (20 references) (MES)