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| Brossard, Michel | 1 |
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Peer reviewedBrossard, Michel – Employee Relations, 1990
A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…
Descriptors: Foreign Countries, Job Performance, Manufacturing Industry, Organizational Development
