Writing and communication skills are important in all fields of employment. During the course of everyday life, people have to perform tasks they have never done before, or learn a technology they have never used. Most tasks are processes, and it takes some time to learn how they work. Instructions are the most common method of explaining how to…

As teachers of writing, the authors know that choices matter: the more choices they can give their students, the better their writing will be--and the better writers they'll become. Many teachers design their courses as writing workshops, so that students make choices about the genres they compose in. They structure writing assignments so that…