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Direct linkDomi, Shpresim; Domi, Fabjola – European Journal of Training and Development, 2021
Purpose: The purpose of this paper is to examine the interplay of skill-enhancing human resources practices, customer orientation (CO) and tourism small- and medium-sized enterprises (SMEs) performance indicators. Design/methodology/approach: Data for 194 valid cases are gathered through face-to-face techniques in Albanian tourism SMEs. Structural…
Descriptors: Labor Force Development, Skill Development, Small Businesses, Tourism
Kougias, Ioannis; Seremeti, Lambrini; Kalogeras, Dimitris – European Journal of Training and Development, 2013
Purpose: The purpose of this paper is to explore and present a higher education initiative towards the training and development of Eastern European citizens, who migrate to Greece, in pursuit of bettering their economic conditions and, simultaneously, become evolving social entities, adaptable to heterogeneous environments.…
Descriptors: Foreign Countries, Labor Force Development, Migrant Adult Education, Immigrants
