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Arghode, Vishal; Lakshmanan, Gandhi; Nafukho, Fredrick Muyia – European Journal of Training and Development, 2023
Purpose: The purpose of this paper is to explain how emotional intelligence (EI) influences intercultural competence (IC), which in turn may influence online instruction. The authors further explored the varying attributes of EI and the extent to which it intersects with IC in the workplace. Design/methodology/approach: Literature on EI and IC…
Descriptors: Emotional Intelligence, Intercultural Communication, Cultural Awareness, Online Courses
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Valverde-Moreno, Marta; Torres-Jimenez, Mercedes; Lucia-Casademunt, Ana M. – European Journal of Training and Development, 2021
Purpose: There is a growing consensus among human resources researchers and professionals that a participative environment can enhance job satisfaction, commitment, employee motivation and productivity. Moreover, globalization has caused that organizations operate in a huge number of culturally diverse countries. Studies suggest that understanding…
Descriptors: Participative Decision Making, Employee Attitudes, Human Resources, Job Satisfaction
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Dimitrov, Danielle – European Journal of Training and Development, 2012
Purpose: The purpose of this paper is to explore the sources of meaningfulness at the workplace, according to the perceptions of hospitality employees from different national cultures in one US-based hotel, based on Dimitrov's empirical study about the features of the humane organization. Design/methodology/approach: This was an exploratory…
Descriptors: Work Environment, Cultural Pluralism, Hospitality Occupations, Social Environment