Purpose: Although conducting a needs assessment has been accepted as the first step in solving performance problems, many human resource development (HRD) and training professionals find it still difficult to conduct an effective and efficient needs assessment. The primary reasons are the lack of a guiding model based on empirical evidence and the…

Purpose: This study aims to explore the competencies needed by performance consultants, a particular role identified for training and development professionals. The role was formally named and promoted nearly two decades ago. Two ongoing discussions in the field are the competencies needed by training and development professionals and the role of…