Anecdotal evidence from interviews with some program managers gives evidence that unintended negative consequences of evaluations are more than a theoretical concern; they are a real problem deserving an evaluator's attention and energy. Negative consequences usually include: (1) wasted resources; (2) demotivation; and (3) program destruction and…

Based on experiences in conducting program evaluations for the Canadian Federal Government, an evaluator addresses reconciliation of the information needs of managers and accountability. External and internal accountability are covered. Using the perspectives of both line managers and senior managers, means of resolving pertinent issues are…

A good formative evaluator, who helps programs become as effective as possible, behaves remarkably like a good personal coach. Nine ways in which a formative evaluator can help a program manager are listed, and implications for practicing evaluators and the evaluation profession are detailed. (SLD)

Evaluation utilization problems encountered and remedial strategies are discussed by a director of several government evaluation studies and evaluation manager. Political and behavioral prerequisites to evaluation utilization as well as on-going organizational requirements are emphasized. (TJH)

In recognition of the reduction in the number of educational evaluators functioning in the nation's schools, it is argued that educational evaluation must be promoted because of its direct and personal benefit to the individuals who authorize such evaluations. An argument is presented to use with authorizers of evaluation studies. (Author/SLD)

The utilization of program evaluation is addressed and illustrated through the case study of a family reunification program at a New England child welfare agency. It is argued that evaluation is an exercise in power in an organization. Evaluators who understand power can work with the realities they find. (SLD)