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Peer reviewedBasarab, David J., Sr. – Evaluation Practice, 1990
A methodology for calculating the return on training investment is described. The method covers attitudes, knowledge, and behavior of participants as well as effectiveness in organizational improvement. Output, time savings, quality improvements, and "soft data" on effectiveness are set against costs. (TJH)
Descriptors: Behavior Change, Computation, Cost Effectiveness, Employee Attitudes
