Different dimensions of evaluation utilization and evaluator strategies for stimulating use are discussed, in terms of designing a formal evaluation utilization system. While the need exists to improve the design process, there is no simple formula. Evaluators should see part of their function as creating a repository of knowledge. (SLD)

A framework is presented to identify programs with the highest potential for payoffs to management resulting from evaluation. Several program initiatives may be evaluated in organizations. Criteria for assessing needs and standards for prioritizing programs are presented. Evaluators must analyze alternatives and determine which one successfully…

Three business evaluation practitioners, representing the continuum from internal to external evaluation, respond to questions posed by three evaluation professors. The questions concern: the evaluator's role; evaluation methods; objectivity; and ensuring the evaluation's quality. The greatest difference between internal and external evaluators…

Randomly selected recommendations (N=176)--concerning performance evaluations of programs of public organizations--made by the General Accounting Office (GAO) in fiscal year 1983 were analyzed. Reasons for the exceptionally high acceptance rate (between 51 percent and 77 percent ) are discussed, including the GAO's status as a formal legally…