Two examples from the law enforcement field are presented in support of Ginsberg's (TM 508 964) view that social dysfunctionality follows from the attempt to distribute scarce resources in a manner that appears politically legitimate. (BW)

By demystifying traditional rational accounting perspectives, the work of Ginsberg (TM 508 964) offers a basis to develop notions of accountability in relation to meaningful work processes. (BW)

Premature application of quantitative indicators formerly used for individual assessment and research to bureaucratic decision making can produce side effects that are dysfunctional in nature. In order to illustrate this phenomenon, the author reviews a general literature and utilizes examples form mental health care. (Author/BW)

Based on his experience as a youth planner, the author points out that the dysfunctional side effects of evaluation described by Ginsberg (TM 508 964) also apply to statewide efforts to deinstitutionalize status offenders. (BW)

Using a Maternal and Child Health clinic as an example, the social context of record production is stressed. The interorganizational context of the clinic, and its influence on the clinic's record production, illustrate Ginsberg's (TM 508 964) dysfunctional side effects on quantitative indicator production. (BW)

In support of Ginsberg's theory (TM 508 964), a third corollary to the Conservation of Discretion Law is proposed: Where possible, the worker will use a statistic not as a statistic but, rather, as an instrument to reduce the workload. Three illustrations are presented: grade point averages, crime rates, and recidivism rates. (BW)