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Green, Rex S. – Evaluation and Program Planning, 2003
Applied an alternative strategy for assessing the extent of change clients undergo as a result of receiving human services. Used the approach in a survey of parents of 61 young children in an art program. Findings show the feasibility of the service productivity approach. Psychometric properties of the approach were promising. (SLD)
Descriptors: Art Education, Change, Evaluation Methods, Human Services

Godley, Susan Harrington; Funk, Rodney R.; Fiedler, Elisa Mustari – Evaluation and Program Planning, 1998
The satisfaction of 469 parents or guardians and 387 of their children who received mental health services at 22 community agencies in Illinois was assessed with standardized measures and procedures. Youths' satisfaction was less than that of their parents. Results are used to formulate a prediction model. (SLD)
Descriptors: Adolescents, Children, Delivery Systems, Evaluation Methods