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Crunkilton, Dhira D. – Evaluation and Program Planning, 2009
The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data.…
Descriptors: Program Evaluation, Critical Incidents Method, Evaluation Methods, Research Methodology

Brown, J. Lynne; Kiernan, Nancy Ellen – Evaluation and Program Planning, 2001
Conducted a formative evaluation of an osteoporosis prevention health education program using several methods, including questionnaires completed by 256 women, and then compared formative evaluation results to those of a summative evaluation focusing on the same target group. Results show the usefulness of formative evaluation for strengthening…
Descriptors: Evaluation Methods, Females, Formative Evaluation, Health Education

Weaver, Frances M.; And Others – Evaluation and Program Planning, 1994
The impact of a newly instituted prime vendor (wholesaler) pharmaceutical system at Veterans Affairs (VA) hospitals was studied at 33 VA centers and 32 matched comparison hospitals. Results indicate satisfaction with the new system and illustrate the solutions to some interesting evaluation problems. (SLD)
Descriptors: Delivery Systems, Evaluation Methods, Evaluation Problems, Health Services

Kilburg, Richard – Evaluation and Program Planning, 1978
Needs assessment methodology has grown remarkably as a necessary part of evaluating human service programs. The consumer survey method of needs assessment is reviewed. Problems in designing and implementing consumer surveys and training programs are discussed. (JKS)
Descriptors: Community Health Services, Educational Needs, Evaluation Methods, Governing Boards

McDonald, R. Michael – Evaluation and Program Planning, 1991
A trilevel (macro, intermediate, and micro) analytical framework was used to determine problems in the organizational context that reduce or impede the application of training outcomes. A law enforcement job-skill training program was studied via survey responses of 322 course graduates. Factor analyses identified predictors of training use. (SLD)
Descriptors: Context Effect, Evaluation Methods, Factor Analysis, Job Skills

Kurtz, Linda Farris – Evaluation and Program Planning, 1990
An evaluation of the Manic Depressive and Depressive Association of Chicago (Illinois) used an adapted version of the Client Satisfaction Questionnaire (CSQ-8) as part of a mail survey. Results for 184 respondents reveal characteristics of both the instrument and client satisfaction factors. (TJH)
Descriptors: Attitude Measures, Depression (Psychology), Mail Surveys, Mental Disorders

Israel, Glenn D.; Taylor, C. L. – Evaluation and Program Planning, 1990
Mail questionnaire items that are susceptible to order effects were examined using data from 168 questionnaires in a Florida Cooperative Extension Service evaluation. Order effects were found for multiple-response and attributive questions but not for single-response items. Order also interacted with question complexity, social desirability, and…
Descriptors: Adult Farmer Education, Difficulty Level, Educational Assessment, Error of Measurement