This article addresses two of the most repeated questions in APPA (1) How can we convert our reactive maintenance operations to a planned and predictable operation? and (2) In addition, how can we do this with little or no additional resources? It seems reasonable to assume that if a department is short on resources and in a full-blown reactive…

In most cases the facilities inventory of an educational institution is its largest fiscal asset. The physical plant or facilities management department is the steward for keeping that asset from becoming a liability. Its principal charge is to make sure that the building inventory maintains its ability to function as intended, that it is safe and…

The most important component of any service organization is people. This is especially true of grounds management, because effective maintenance is dependent on good supervision and knowledgeable people. The grounds management function, therefore, must have personnel who are competent and committed. They must fully understand the scope of their …

The BOK (Body of Knowledge) is APPA's "Facilities Management" online manual. It makes information readily available, anytime and anywhere, to not only its members at all its institutions, but to anyone. Web media allows the BOK to be updated as needed, and includes links to additional resources. Because the BOK is an important part…

"My thumb got me into this!" declares the new APPA President Mary Vosevich when asked how she entered the field of educational facilities management. It was 1984, and Vosevich, a Midwest native, was working at Monsanto in St. Louis as a research biologist, having earned her B.S. in horticulture/agriculture from the University of…

The challenge faced by senior facility leaders is not how to execute a single project, but rather, how to successfully execute a large program consisting of hundreds of projects. Senior facilities officers at universities, school districts, hospitals, airports, and other organizations with extensive facility inventories, typically manage project…

For facilities managers, deferred capital renewal (DCR) is the issue that, in many ways, can play the role of spoiler for other programs and initiatives are that important to their campuses. In particular, operations and maintenance programs, campus growth strategies, and even sustainability programs can suffer setbacks caused by the unplanned…

Founded in 1889, Slippery Rock University (SRU) is a state university with 8,500 students and 400 faculty. Facilities and planning (F&P) employs 178 staff, of which 50 are custodians. F&P is responsible for the maintenance of 560 acres and 60 major buildings that comprise approximately 2.3 million gross square feet. Currently work is…

APPA's Effective & Innovative Practices Award continues to highlight the best of the most creative and practical programs and processes that enhance and transform service delivery, lower costs, increase productivity, improve customer service, generate revenue, or otherwise benefit an educational institution. This article features five 2010…

There are situations in which people feel that it is perfectly acceptable to take no action at all, given a certain set of circumstances. Not only is this a generally unacceptable approach to problem solving, but this type of paralysis can have far reaching and unintended consequences. Since childhood, one has at times held out hope that if he/she…

There are some words in the building industry that seem to be clear and understandable to say, yet they need some help in understanding the depth of the meaning. When the term maintenance is talked about there seems to be some agreement that it does not mean building a new building. Maintenance as a term covers many areas and if not clarified…

Some days seem like bouts in an endless game of tug-of-war. At one end of the rope, facilities professionals must do more--tackle deferred maintenance, develop a climate strategy, and meet the energy and operational needs for a complex mix of building types and stakeholders. Tugging on the other end are the obstacles of less money, staff, and…

Being environmentally responsible is a hot topic and critical issue. Many in the scientific community estimate we are slowly destroying the Earth's climate and landscape as we know it today. However, not all scientists agree with this theory, as a significant number of people have been environmentally responsible for a long time, recognizing…

In 2002, APPA published "Maintenance Staffing Guidelines for Educational Facilities," the first building maintenance trades staffing guideline designed to assist educational facilities professionals with their staffing needs. addresses how facilities professionals can determine the appropriate size and mix of their organization. Contents…

The Whole Building Design Guide (WBDG) (www.wbdg.org) is the only Web-based portal providing government and industry practitioners with one-stop access to up-to-date information on a wide range of building-related guidance, criteria, and technology from a "whole buildings" perspective. The resource is a product of the National Institute of…