Contextual multi-armed bandits have previously been used to personalize student support messages given to learners by supplying a model with relevant context about the user, problem, and available student supports. In this work, we propose using careful feature selection with relevant domain knowledge to improve the quality of student support…

The use of technology as a facilitator in learning environments has become increasingly prevalent with the global pandemic caused by COVID-19. As such, computer-supported collaborative learning (CSCL) gains a wider adoption in contrast to traditional learning methods. At the same time, the need for automated tools capable of assessing and…