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Educational Quality | 1 |
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Total Quality Management | 1 |
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Higher Education Policy | 1 |
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Newby, Peter | 1 |
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Newby, Peter – Higher Education Policy, 1999
Presents a typology of quality-assurance systems for higher education and evaluates the alternatives. Argues that total quality management strategies are best suited to higher education's purpose because the model is internal to the delivery of the service, continuous, and process-oriented, but notes, however, that there are deep, often…
Descriptors: College Administration, College Environment, Educational Quality, Higher Education