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The Quality Movements in Higher Education in the United States.
Peer reviewed Peer reviewed
Miller, Richard I. – Higher Education in Europe, 1996
Discussion of various quality control strategies in American higher education looks at and compares Total Quality Management (TQM), outcomes assessment, Deming's 14 points, the Malcolm Baldrige National Quality Award, the ISO 9000 series, restructuring, reengineering, and performance indicators. It is suggested that colleges and universities will…
Descriptors: Change Strategies, College Outcomes Assessment, Educational Quality, Educational Trends