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Dixon, Nancy M. – Human Resource Development Quarterly, 1992
A model of organizational learning includes information acquisition, information distribution/interpretation, meaning making, organizational memory, and information retrieval. Human resource development professionals have techniques for increasing competence in individuals, but they must also do so for organizations. (SK)
Descriptors: Competence, Information Dissemination, Information Retrieval, Models
Peer reviewed Peer reviewed
Mafi, Shirine L. – Human Resource Development Quarterly, 2000
Adapts the gap model (comparison of service recipients' attitudes before and after service delivery) into a human resource development (HRD) service management model. Delineates linkages among organizational mission, internal customers' mission, performance needs, and HRD mission. (SK)
Descriptors: Labor Force Development, Models, Program Evaluation, Staff Development