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Direct linkFazzari, Alan J.; Levitt, Kenneth – Human Resource Development Quarterly, 2008
For nearly three decades, the quality management philosophy known as Six Sigma has brought competitive advantage to organizations implementing it. The typical approach, however, has been to have leaders from operations, engineering, quality, and marketing manage this strategic initiative. Human resource's role has been to default to the…
Descriptors: Organizational Development, Human Resources, Change Agents, Power Structure
