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Mafi, Shirine L. – Human Resource Development Quarterly, 2000
Adapts the gap model (comparison of service recipients' attitudes before and after service delivery) into a human resource development (HRD) service management model. Delineates linkages among organizational mission, internal customers' mission, performance needs, and HRD mission. (SK)
Descriptors: Labor Force Development, Models, Program Evaluation, Staff Development

Hatcher, Tim; Aragon, Steven R. – Human Resource Development Quarterly, 2000
Describes the rationale for a code of ethics and integrity in human resource development (HRD). Outlines the Academy of Human Resource Development's standards. Reviews ethical issues faced by the HRD profession. (SK)
Descriptors: Codes of Ethics, Human Resources, Integrity, Labor Force Development