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| Job Development | 1 |
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| Human Resource Development… | 2 |
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Peer reviewedWorkman, Michael – Human Resource Development Quarterly, 2003
Call center staff answered calls in 4 treatments: alignment job design (n=35), autonomous work teams (n=35), high-involvement work processes (n=43), and controls (n=36). Job satisfaction improved in alignment job design and high-involvement treatments, most significantly in the latter. Skill level and attitude toward autonomous work might have…
Descriptors: Intervention, Job Development, Job Satisfaction, Organizational Development
Peer reviewedWimbiscus, James J., Jr.; And Others – Human Resource Development Quarterly, 1995
Wimbiscus enhances Rummler and Brache's model for improving organizational performance by defining nine performance variables and integrating the model with scholars' views of three human resource development elements: organizations, process, and job/performer. Brache and Rummler respond to parts of Wimbiscus' critique. (SK)
Descriptors: Classification, Job Performance, Models, Organizational Development
