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Carliner, Saul – Human Resource Development Review, 2004
Although typically applied to entire enterprises, the concept of business models applies to training and performance improvement groups. Business models are "the method by which firm[s] build and use [their] resources to offer.. value." Business models affect the types of projects, services offered, skills required, business processes, and type of…
Descriptors: Performance Technology, Models, Improvement Programs, Training Methods