Examines four working steps from an empirical model where an expert abstractor discovers what a paper is about and drafts a topic sentence; a simulation system is developed using this model. Discusses knowledge processing activities of professional summarizing. Results indicate that a small simulation model of professional summarizing is feasible.…

Introduces characteristics of the sublanguage found in diagnostic messages about automotive equipment failures and discusses a system for minimizing jargon. Proposes using general knowledge sources and evaluates levels of communication accuracy, robustness and efficiency. (AEF)

Describes and evaluates a system that selects key information from an event database by reasoning about event frequencies, frequencies of relations between events, and domain-specific importance measures. The system aggregates similar information and plans a summary tailored to a stereotypical user. (AEF)

A consultation quality control model (CQCM) developed for an expert system (ES) integrated both ES performance measures and end-user judgment values. Simple decision theory concepts were used to design the CQCM. Results show end users belong to different categories characterized by utility functions and the weights they assign to ES consultation…

Discusses similarities and differences between knowledge acquisition in expert systems and requirement acquisition in others kinds of information systems (particularly decision support systems). Examines role-limiting methods for automated knowledge acquisition and their integration from the problem-solving perspective. Suggests a feasibility…